Professional servicing of IT systems
Even the best thought-out business strategy can be difficult to implement if it is not supported by appropriate IT tools. Thus, the suitable technical care is essential for the success of your business. IT systems maintenance is necessary, not only to correct errors, but also to enable the continuous adjustment of solutions to changing requirements.
Our experts supervise the operation and efficiency of IT solutions. They minimize the risk of time-consuming and costly downtime; they also perform necessary software modifications. Furthermore, we maintain and implement dedicated solutions supplied both by our experts and third-party contractors.
Ensuring efficient IT system performance
FULL SERVICE SUPPORT
We provide a full range of maintenance services for systems created in a number of technologies. Our experts manage reports, diagnose and fix errors, and take care of software modifications and development.
BUSINESS CONTINUITY
The management of your IT systems, ensuring the continuity of important business operations, is based on individual service level agreements (SLAs). The terms are set according to the specific needs and requirements of our clients.
GOOD PRACTICES
The systems are serviced by a specially selected team of experts. Our team stays up-to-date with the current knowledge regarding the structure and function of the solution, creates testing mechanisms, and updates the documentation- enabling our experts to efficiently respond to and tackle all situations.
Market leaders in IT system maintenance
We have 25 years of experience in efficiently maintaining IT systems in various environments. We specialize in servicing high-availability systems and in adopting work from other contractors.
- We develop service procedures that are tailored to the system and customer requirements
- We handle reports and notifications through various channels: e-mail, phone, and electronic messaging systems
- We use competitive billing models